Cancellation & Refund Policy
Last updated: June 13, 2026
We strive to ensure our customers are completely satisfied with our services. If you have any questions or concerns about your subscription, please read our cancellation and refund policy below.
1. Subscription Cancellations
You may cancel your Buzz subscription at any time through your dashboard settings. Upon cancellation, you will continue to have access to the service through the end of your current billing period. We do not provide prorated refunds for mid-cycle cancellations.
2. Refunds for Subscriptions
Due to the nature of our digital services and the computational costs associated with AI generation, all subscription fees are generally non-refundable. However, we do offer refunds in the following specific circumstances:
- Technical Issues: If you experience significant technical failures that prevent you from using the service and our support team is unable to resolve them within 5 business days.
- Accidental Renewal: If you forgot to cancel your subscription and contact us within 48 hours of an automatic renewal charge, provided you have not generated any new content during that 48-hour window.
3. Requesting a Refund
To request a refund under the eligible circumstances, please contact us immediately at acedev02@gmail.com. Please include your account email, the date of the charge, and the reason for the refund request.
Our billing team will review your request and respond within 3-5 business days. If approved, the refund will be processed and applied to your original payment method within 5-10 business days, depending on your bank's processing times.
4. Changes to This Policy
We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Service after any changes indicates your acceptance of the updated policy.